Do you know your credit card details by heart from how frequently you punch those numbers online? Well, you wouldn’t be alone.
Australians love online shopping, and the pandemic did a lot to bolster online sales when most countries were unable to shop in person.
Last night, leading e-commerce platform Power Retail hosted Australia’s online retail event, The All Star Bash.
The top 100 Australian Online Retailers were announced within the event, with Bunnings Warehouse taking home the coveted #1 spot.
So who else made the list?
Some of the top 10 will come as no surprise, but others raised a few eyebrows in The Project office as we reviewed the winners.
#1 Was Bunnings Warehouse, which surely comes as no surprise. Bunnings took the top spot title last year as well.
#4 JB HI-FI
#9 Chemist Warehouse
Power Retail assesses the organisations based on 41 separate metrics to identify where the retailers succeed, such as search capabilities, time spent on the website, delivery options, payment options, mobile app success, etc.
Power Retail managing director Grant Arnott said
“Brands need to ensure repeat purchasing is occurring and that there is a focus on personalisation in 2021. Revenue and traffic overall is still increasing year-on-year, and the conversion rate is strong, so the onus will be on retailers to ensure they’re delivering the best user experience possible, otherwise shoppers will simply look elsewhere.”
Here are the top 100 Australian retailers for 2021:
Temple & Webster
The Good Guys
First Choice Liquor
Bras N Things
My Pet Warehouse
PC Case Gear
Best & Less
Peter’s of Kensington