The controversy began with a Reddit post about a visit to Lana, a high-end Italian restaurant at Circular Quay owned by House Made Hospitality. The diner shared a photo of their bill, showing a 7 per cent service charge, adding $15.47 to a $221 total, bringing the final amount to $236.45.

“This is the second time I’ve seen this at a fine dining spot in Sydney,” the user wrote. “Is this becoming the norm? And does the tip actually go to the staff?”

They also noted the surcharge was disclosed in “tiny print” on the menu.

In response, Lana told news.com.au the 7 per cent gratuity is “optional” and “clearly communicated” at multiple stages, including online, during booking, on the menu, and again when the bill is presented.

“The surcharge is designed to reward our team for their hard work, encourage exceptional service, and help retain staff in an increasingly tough industry,” a spokesperson said. “But if any guest prefers not to pay it, we’ll remove it, no questions asked.”

“Our goal is to create a memorable dining experience and fairly recognise the team behind it,” the statement concluded. “But we understand tipping is a personal choice, that’s why it’s never mandatory.”