The Melbourne Clinic goes to great lengths to connect patients seeking treatment with psychiatric support. However at present the demand for such services substantially outstrips current resources, and there is often a delay in patients being able to be receive psychiatric assessment and treatment. This situation has been exacerbated by the stresses placed on many Australians during the COVID pandemic, and like many mental health facilities, The Melbourne Clinic does have a waiting list for patients seeking treatment.
The Melbourne Clinic is passionate about the welfare of its patients, and has 24 hour contact points for patients needing urgent support or guidance. The Clinic also operates with clear protocols for managing patients who are deemed to be at imminent risk of suicide or self-harm, including escalating to police for urgent in-person welfare checks, or arranging transport to public hospital emergency departments for immediate support and intervention.